These Terms are a binding agreement between you and TAEGEUK CO., LTD. (주식회사 태극, Business Registration 709-88-03489, Seoul, Republic of Korea — “K-WARRIORS”, “we”) governing your use of kwarriors.com and the services booked through it. They are written to be read, not skimmed past. Reading them takes about six minutes.
K-WARRIORS is a platform for booking homes in Korea for a month or longer, together with arrival, settling-in and support services. Unlike a listing site, when you book a home through K-WARRIORS, we are your counterparty for the booking service: we check the home, we place and confirm the booking with the landlord or the operating platform, and we answer to you for that process. The underlying tenancy or accommodation agreement for the home itself is between you and the landlord or operator, on the terms shown to you before you pay.
Homes shown on the platform are indexed from landlords and Korean accommodation platforms and re-checked by our software daily. Listing information originates from those sources and may contain errors until we have physically checked the home. Before anything becomes binding, your K-Warrior visits the home and sends you a report — measured floor area, utilities tested, photographs and a walkthrough video, against our published 18-item checklist. Anything not on that checklist was not checked, and we do not claim it.
Placing a reservation is free and does not bind you. It tells us which home to go and check. Within 48 hours of a completed reservation we visit the home and send you the report. You are free to walk away at that point, at no cost, for any reason.
If you decide to proceed after reading the report, you make one payment, on this platform, by PayPal or card. The price shown for a home already includes our service fee. We do not add anything at checkout, and we do not charge you a separate fee for finding, checking, or booking the home. Refundable deposits and one-off charges set by the home (cleaning, building maintenance) are passed through at cost and shown to you before you pay.
We hold your payment and release it onward only when your booking is confirmed with the landlord or operator. Until then it is not theirs, and our fee is not earned.
If we cannot confirm your booking within 14 days of your payment (or by your move-in date, if sooner), you receive an automatic refund of everything you paid, including our fee. You may also choose a replacement home instead, checked at no extra cost. A full refund in this situation is not a favour; it is how it should work.
Each home carries its own cancellation terms, set by the landlord or operator and shown to you before you pay. Those terms decide what portion of the home’s price comes back if you cancel after confirmation. Our published Move-In Guarantee and As-Shown Guarantee override those terms in your favour where they apply.
The Move-In Guarantee and As-Shown Guarantee published on this site form part of these Terms. In short: if you cannot enter your confirmed home on your confirmed date for reasons not caused by you, or the home materially differs from the report we sent you, we refund our fee in full, cover a hotel within published limits, and re-place you at no charge.
Give us accurate information — identity, visa type, dates, occupants. Follow the home’s rules and Korean law. Treat the home so that it can be photographed on your last day without embarrassment; you are responsible for damage you or your guests cause. Services that require your personal attendance (banking, immigration) cannot be completed without you.
Arrival Kit items, accompaniment and interpretation services are priced individually on the site, with our cost and handling fee shown. They are refundable in full until 48 hours before the scheduled time or delivery.
You must be 18 or older. Keep your credentials to yourself; you are responsible for activity on your account. Do not scrape, crawl, or bulk-collect data from the platform; do not misuse other users’ information; do not use the platform for anything unlawful. We may suspend accounts that break these rules, with notice and reasons unless the situation makes that impossible.
Reports, photographs and videos we produce about a home are ours; you may use them for your own decision-making and personal records. If you send us photos or reviews, you allow us to use them to operate and describe the service — never your personal details without separate consent.
We answer for our own service as described in these Terms and our guarantees. To the maximum extent Korean law allows, our total liability for a booking is capped at the total amount you paid for that booking, and we are not liable for indirect losses. Nothing in these Terms limits liability that cannot be limited under the law of the Republic of Korea, or your mandatory consumer rights in your country of residence.
We may update these Terms; material changes are notified by email 30 days in advance, and do not affect bookings already made. You may close your account at any time. These Terms are governed by the law of the Republic of Korea; disputes go first to written negotiation, then to the courts of Seoul — without limiting your right to use the Korea Consumer Agency or the consumer protections of your home country.